Clinic Management Software

Brief: We designed and built a bilingual (EN/FR) end-to-end clinic platform that unifies reception, nursing, doctors, finance, pharmacy, labs, and management into one secure system with a clean, modern UI and frictionless UX. Staff see only what they need, dashboards load fast, and common tasks (booking, notes, billing) are 2–3 clicks max.

What it does

• Appointments & Queue
  Online booking, smart scheduler, wait-list, overbooking rules
  SMS/WhatsApp reminders, no-show prevention, walk-in queue screen

• Electronic Medical Records (EMR)
  Patient profiles, allergies, vitals, templates/SOAP notes, attachments
  E-prescriptions, procedure notes, diagnosis & service catalogs
  Role-based views for doctors, nurses, front desk

• Billing, Insurance & Revenue
  Services catalog, packages, discounts, invoices, receivables
  Support for common regional insurance/claim formats
  Cash/POS/payment links, daily close, aging reports

• Pharmacy & Inventory
  Drug catalog, batches/expiry, barcode dispensing
  Purchase orders, suppliers, min/max stock & alerts

• Labs & Imaging
  Lab orders, results upload, PDF/HL7 attachments
  Imaging requests, results routing to EMR (PACS integration optional)

• Telehealth & Patient Portal
  Secure video consults, payments, documents, follow-ups (EN/AR)

• Tasks, Approvals & Documents
  Referrals, checklists, consent forms with e-sign, audit trail

• Multi-Branch & Roles
  Centralized masters, branch permissions, granular access controls

• Integrations
  WhatsApp/SMS gateways, payment gateways, accounting (e.g., Zoho Books), BI tools

AI-Powered Analytics

• No-show prediction with suggested overbooking windows

• Revenue forecasting by specialty/doctor/service

• Inventory demand prediction (pharmacy re-order planning)

• Anomaly detection for claims & billing irregularities

• Patient cohort insights (retention, reactivation opportunities)

• Natural-language “Ask Analytics” to generate charts/tables on the fly

UX Highlights

• Clean, role-based dashboards (reception, nurse, doctor, finance, admin)

• EN/AR interface & PDFs, right-to-left layouts where needed

• Keyboard-first flows and quick actions for high-volume desks

• Responsive design for desktop, tablet, and clinical carts

Security & Compliance

• Encrypted in transit/at rest, SSO, IP/device controls, backup & restore

• Detailed audit logs, versioned documents, permissioned exports

• UAE VAT-ready billing; WCAG-minded UI patterns

Deployment & Support

• Cloud or private server deployment

• Data migration from spreadsheets/legacy tools

• Staff training, SOPs, and go-live hypercare with SLA

Result: fewer no-shows, faster billing, cleaner stock, and real-time leadership visibility—powered by a delightful UI and actionable AI insights.